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                                                                                         Family Owned & Operated                              

It is our goal to make the carpet cleaning process a pleasant as possible. In advance of our visit please take a minute and go over our pre-arrival check list. Thank you

 

·         Please vacuum thoroughly before we arrive or just ask our technician to perform a heavy duty pre-vacuuming (This service is included in our Chairman service level.) 

  • Please remove any small items such as dining room chairs, magazine racks, floor plants, etc. from any areas that are going to be cleaned.  
  • Please remove all breakable items from furniture which will have to be temporarily moved, cleaned under, and placed back.  
  • Please pin up any full-length draperies so that they will be at least 6 inches off the floor.  
  • Please pin up any skirts on upholstered furniture, which may be touching the carpet.  
  • Computer equipment, china cabinets, entertainment centers, antique and fragile furniture cannot be moved. However, carpet underneath such items can be cleaned where sufficient room is available, or we can edge right around the base.  
  • During the pre-inspection walk-through with your technicians, please advise them of any special requirements to follow when moving your furniture such as weak legs, loose tops or previous repairs.  
  • Also, call attention to any spots, stains, or odors which may require special techniques. If you are not sure ask for a free black light inspection.  
  • Please put your pets in a safe, quiet place where our cleaning won't disturb them.  
  • A special note about odors:
    We do everything possible to reduce or eliminate pet odors. However, due to the depth of contamination, 100% success may not be attained.  
  • For safety sake, be sure to keep an extra close eye on your curious little ones.  
  • Don’t attempt to spot clean any problem areas yourself as this may cause more problems. 

If you have any questions or concerns, please do not hesitate to talk to our technicians about your concerns.

Click Here For Our Carpet Cleaning FAQ  

If The Stains Come Back … So Do We Warranty
Our truck mount carpet cleaning service comes with our exclusive guarantee” if the stains come back so do we guarantee”. We can offer you this warrantee because we have designed our process, equipment and natural solutions to prevent any stains from reappearing or wicking back to the surface. Our process will keep your carpet cleaner longer. With our process stains do not come back! For the first 30 days following your visit we will come out and re-clean any area where the stains have re-appeared. This guarantee is only valid if we performed a pre-vacuum and you have selected all recommendations from your carpet cleaning technician. Our warranty gives you access to professional touch-up cleaning free of change or at a reduced rate. There may be a service nominal charge or a full charge if the stains are new and not ones that have came back.